Avtokombinat-1 OOO Bus Company Cancellation Policy:
- General Cancellations: Tickets can be cancelled up to 24 hours before the scheduled departure time. A cancellation fee, typically a small percentage of the ticket price, may be charged.
- Time-Bound Cancellations: If you cancel your ticket less than 24 hours but more than 12 hours before the journey, you will receive a refund of about 50% of the ticket cost. If the ticket is cancelled less than 12 hours before departure, no refund will be provided.
- Online Cancellations: For tickets booked online, cancellations can be done either through the website or application of Avtokombinat-1 OOO. A cancellation fee can apply.
- No-show Policy: If the passenger does not show up for the bus, the ticket will be considered as 'No Show' and no refund will be given.
- Delayed or Cancelled Buses by Avtokombinat-1 OOO: If the bus is delayed or cancelled by Avtokombinat-1 OOO, passengers will either be provided with a replacement service or a full refund, depending on the company's policies and the circumstances of the cancellation.
- Change in Bus Type: If there is a change in the type of bus, passengers have the right to cancel the journey and request a full refund.
- Cancellation Due to WeatherConditions: If severe weather conditions cause the trip to be cancelled or unsafe, passengers will be entitled to a full refund.
- Quality Assurance: If any promised facilities are missing or if the ride does not meet the promised standards, passengers reserve the right to request compensation or a refund.
Note: The cancellation policy can vary based on the specific route and date. Always confirm the cancellation policy at the time of booking.