London North Eastern Railway (LNER)

London North Eastern Railway (LNER) cheap train tickets and best schedules

Address and Contact Information

Access crucial details for a hassle-free visit to our transportation hub. Find our address and contact information, ensuring a smooth and convenient travel experience. Get in touch and navigate effortlessly to your destination.

Phone

London North Eastern Railway (LNER)Phone
03457 225 225

Email

London North Eastern Railway (LNER)Email
customers@lner.co.uk

Location

London North Eastern Railway (LNER)Location
Freepost RTUH-TUGH-GCLZ Cramlington NE23 1WG

Website

London North Eastern Railway (LNER)Website
www.lner.co.uk
Unleash Adventure

Explore with London North Eastern Railway (LNER)

Travel with ease and affordability by choosing London North Eastern Railway (LNER). With extensive routes covering popular destinations, flexible schedules, and competitive prices, you'll have the chance to explore the continent like never before.

Frequently asked questions

Find Quick Solutions to Your Concerns: Explore Our User-Friendly FAQ Section. Get the Information You Need in a Snap!

Pricing, Payment, and Tickets

International Travel

Pet Policy

On-Board Experience and Amenities

Special Travel Needs and Services

Routes, Schedules, and Travel Planning

Travel Interruptions and Cancellations

Safety, Insurance, and Emergency Procedures

Booking and Managing Your Journey

Special Travel Options and Seasonal Services

Rewards, Affiliations, and Special Programs

Accessibility and Special Needs

Luggage and Special Items Transport

Customer Support and Feedback

From the blog

Dive into Detailed Comparisons and Contrasts in Travel Choices and Adventures

London To Edinburgh: Cheapest Travel Options

Embrace your London to Edinburgh journey with cost-effective options. Board a Megabus or hop on LNER trains without straining your wallet. Save money with BlaBlaCar rideshares or bag low-cost flights by EasyJet—all tailored for your budget-friendly adventure.

Milton Keynes to Edinburgh: Cheapest Travel Options

Embark on a low-cost journey from Milton Keynes to Edinburgh. Slash travel expenses with budget-friendly trains by Virgin Trains or save money aboard Megabus. Affordable skies await with EasyJet flights, or opt for economical rideshares. Travel cheap, explore more.

Edinburgh to Coventry: Cheapest Travel Options

Embark on a budget-friendly journey from Edinburgh to Coventry. Save money with cost-effective buses via National Express, or opt for economical train rides with CrossCountry. Low-cost rideshares and flights add options for savvy travelers.

Birmingham to York: Cheapest Travel Options

Uncover the charm of York from Birmingham with affordable travel choices. Secure budget-friendly bus tickets via National Express or choose cost-effective rail journeys with CrossCountry. Embrace economical explorations while saving money on transport.

Luton to Aberdeen: Cheapest Travel Options

Seamlessly transition from Luton to Aberdeen. Discover budget-friendly buses and trains, with Megabus and ScotRail offering economical travel. Save money on your journey by opting for cost-effective rideshares or low-cost flights with EasyJet. Explore without overspending.

Reading to York: Cheapest Travel Options

Embark on a cost-effective journey from Reading to York with affordable transportation options. Save money on bus fares with Megabus, or enjoy the scenic route by train with Northern Rail. For solo travelers, BlaBlaCar offers economical rideshares, while budget-friendly flights are available for quick trips. Explore historic York without breaking the bank!

Smooth Luggage

Luggage Policy

luggage_policy policy

LNER Luggage Policy

  • Each passenger is allowed to bring three items of luggage: two large items (such as suitcases) not exceeding 30 x 70 x 90 cm and one smaller item such as a handbag or briefcase.
  • Luggage must be able to be lifted by a single person. The passenger is normally the one expected to manage their luggage.
  • Children under five who travel free are not entitled to a luggage allowance.
  • Luggage labels displaying the owner’s name and destination are required for large luggage items.
  • LNER requests that customers with large amounts of luggage or unusual items try to travel in less busy periods.
  • Oversized items, such as bikes, are only permitted if reserved in advance.

Extra Taxes on Luggage

  • Currently, there are no extra taxes for luggage when travelling on LNER.
  • Luggage beyond the allowed limit may incur additional charges.

Allowed and Prohibited Items

  • Passengers are allowed to bring personal belongings, suitcases, handbags, briefcases, and small pets in carriers.
  • Hot and cold drinks are allowed but must be in a tightly sealed container.
  • Certain items such as non-folding bicycles are only allowed with advance reservation and with applicable charges.
  • Prohibited items include any form of weapon, flammable or hazardous materials, and any items that could cause annoyance to other passengers like blasting music.

Pet-Friendly Guidelines

Pet Policy

pet_policy policy

London North Eastern Railway (LNER) Pet Policy

  • Passengers are allowed to bring up to two pets per person on LNER trains at no additional charge.
  • Dogs must be kept on a lead at all times unless they are contained in a pet carrier.
  • All other small animals must be transported in a fully enclosed pet carrier that fits on the passenger's lap or under their seat.
  • LNER reserves the right to refuse transport to any animal they deem to be a nuisance or danger to the other passengers.
  • Animals cannot occupy seats; they must be seated in the floor space of the passenger who brought them.

Type of Pets Allowed and Not Allowed on LNER

  • Allowed: Small dogs, cats and other small animals such as rabbits and birds, as long as they are kept under control and do not inconvenience other passengers.
  • Not Allowed: Larger animals that cannot be kept under control or any pet that may pose a health or safety risk to other passengers are not allowed. This includes, but is not limited to, reptiles and exotic pets.
In case the specific policy for LNER cannot be found, the default pet policy for train travel in the United Kingdom is as follows:

Default UK Train Pet Policy

  • Passengers are permitted to bring a maximum of two pets on a train.
  • Pets should be kept on a lead or in a pet carrier.
  • Pets are not allowed on seats and must be seated on the floor unless they are in a carrier.
  • Train companies reserve the right to request that the owner remove the pet if it becomes a nuisance or safety hazard.