Before initiating a cancellation with Shuttle Italy Airport, it's important to know their policy. Please see the below bullet points highlighting the key terms of their cancellation policy:
- Non-refundable Tickets: Tickets bought from Shuttle Italy Airport are usually non-refundable. Once purchased, no refund can be claimed regardless of whether the ticket has been used.
- Cancellations by the Company: If Shuttle Italy Airport cancels your journey due to reasons within their control, they will offer a full refund or rescheduling of your journey.
- Force Majeure: In case of unforeseen circumstances or factors beyond control (like weather conditions, strikes, or circumstances that endanger passengers' safety), Shuttle Italy Airport is not liable to offer a refund.
- Advanced Notice: Most companies require at least 24 hours to 72 hours advance notice for cancellation. It's important to check if Shuttle Italy Airport offers any flexibility on this. However, bear in mind that usually, tickets are non-refundable.
- Route Changes: If you need to alter your itinerary, the original ticket price may not be offsetted against the new fare. Charging the full fare for the new journey is within the rights of the company.
- Service Issues: In case you face problems with the service, you may send a complaint to Shuttle Italy Airport directly. Refunds in such cases are made on the company's discretion.
Please note that all the points stated are general and may vary from company to company. For the most accurate information, please directly contact Shuttle Italy Airport or visit their official website.