Thameslink

Thameslink cheap train tickets and best schedules

Address and Contact Information

Access crucial details for a hassle-free visit to our transportation hub. Find our address and contact information, ensuring a smooth and convenient travel experience. Get in touch and navigate effortlessly to your destination.

Phone

ThameslinkPhone
0345 026 4700

Website

ThameslinkWebsite
www.thameslinkrailway.com
Unleash Adventure

Explore with Thameslink

Travel with ease and affordability by choosing Thameslink. With extensive routes covering popular destinations, flexible schedules, and competitive prices, you'll have the chance to explore the continent like never before.

Frequently asked questions

Find Quick Solutions to Your Concerns: Explore Our User-Friendly FAQ Section. Get the Information You Need in a Snap!

Rewards, Affiliations, and Special Programs

Pricing, Payment, and Tickets

Travel Interruptions and Cancellations

International Travel

Safety, Insurance, and Emergency Procedures

Special Travel Options and Seasonal Services

Routes, Schedules, and Travel Planning

Customer Support and Feedback

Luggage and Special Items Transport

Special Travel Needs and Services

Accessibility and Special Needs

On-Board Experience and Amenities

Pet Policy

Booking and Managing Your Journey

From the blog

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Luton To Northampton: Cheapest Travel Options

Discover the economical journey from Luton to Northampton. Save money with budget-friendly bus rides by National Express or hop on a cost-effective train with London Northwestern Railway. Share a ride for a low-cost travel option, making your trip both cheap and comfortable.

Oxford to Luton: Cheapest Travel Options

Embark on a budget-friendly journey from Oxford to Luton. Opt for economical buses with National Express, or catch low-cost trains for seamless travel. Discover cheap rideshares for added savings.

Norwich to Luton: Cheapest Travel Options

Discover the best ways to journey from Norwich to Luton without breaking the bank. Save money with cost-effective train rides via Greater Anglia, hop on budget-friendly National Express buses, or share a ride for a low-cost travel option. Explore economical flights for swift trips.

Belfast to Luton: Cheapest Travel Options

Embark on a cost-effective journey from Belfast to Luton. Opt for Translink buses or NI Railways trains for budget-friendly travel. Discover low-cost flights, embrace economical rideshares, and save money while exploring.

Cambridge to Luton: Cheapest Travel Options

Discover the ease of traveling from Cambridge to Luton. Opt for low-cost buses with National Express, take budget-friendly trains with Thameslink, or share a ride for a cost-effective journey. Save money and travel smart on your UK adventure.

Flexible Cancellations

Cancellation Policy

cancellation_policy policy
  • Most tickets can be refunded if they have not yet been used. For Anytime and Off-Peak tickets, you can apply for a refund up to 28 days after the ticket’s expiry date. For Season tickets, different rules apply based on how long is remaining of your ticket.
  • Advance tickets are non-refundable unless the train you planned to catch is delayed or cancelled and you decide not to travel.
  • A £10 administration fee will be deducted from all refunds, except when the train service is cancelled, delayed or affected by a rail replacement bus service.
  • If you've booked online or through mobile application, you can apply for a refund in the 'My Account' section of the website or in your app. However, if you've booked at a ticket office or machine, you will need to apply for a refund by returning your ticket to the place of purchase.
  • If you decide not to travel because your train is delayed or cancelled, you can get a full refund upon returning all affected tickets to the place of purchase.
  • If your Season ticket is on your Key Smartcard, you must return this to the place of purchase in person in order for your refund to be processed.
  • Refunds for train tickets bought through a third-party retailer are subject to the retailer’s own refund terms and conditions.
  • If your train service is completely suspended and no alternative modes of transport are offered, you're entitled to a full refund or an extension of the validity of your ticket until the suspended service is resumed.
  • Social Distancing measures or changes to government guidelines regarding travelling restrictions during pandemic situations might impact your travel plans, in these cases, typical refund policies of the train company will still apply.

Smooth Luggage

Luggage Policy

luggage_policy policy

Thameslink Luggage Policy

  • Each passenger is allowed up to three items of personal luggage free of charge.
  • The maximum dimension for any piece of luggage is 90 cm x 70 cm x 30 cm.
  • Luggage must not occupy seats, aisles, or exits and must be stored in the designated luggage areas.
  • Certain large items such as surfboards and large musical instruments may not be allowed on busy services.

Extra Taxes on Luggage

  • There are no extra charges or taxes on luggage unless it exceeds the limit of three pieces per passenger.
  • Excess luggage may be subject to additional charges.

Allowed and Prohibited Items on Thameslink

    Allowed items

  • Small pets contained in a suitable carrier. Dogs must be kept on a lead at all times.
  • Collapsible pushchairs and prams.
  • Folded bicycles, subject to available space.
  • Prohibited items

  • Non-folding bicycles are not allowed on services arriving at London terminals between 07:00 - 10:00 and departing between 16:00 - 19:00 on weekdays.
  • Any items or substances deemed dangerous or illegal.
  • Uncontained animals.

Pet-Friendly Guidelines

Pet Policy

pet_policy policy

Thameslink Pet Policy

Upon searching, specific information about the pet policy from Thameslink is currently not available. However, rail services in the UK have general guidelines for travelers with pets. Here are those guidelines:

General Pet Policy for UK Trains:

  • Small pets, such as dogs, cats, and other small animals are permitted to travel on trains in the UK at no additional charge.
  • Pets must be properly controlled on a lead or in a purpose-designed carrying case or bag, and must not cause a nuisance or pose a risk to fellow passengers.
  • A maximum of two pets per passenger may travel.
  • While travel is free for up to two pets, any additional animals will require a ticket, usually amounting to half the standard fare.
  • Dogs deemed 'dangerous' may not be allowed to travel.
  • It is discretionary to railway staff if a pet causes inconvenience to other passengers, they can request the pet to be removed at the next station.
  • Staff are instructed not to allow pets to occupy seats, particularly during peak times.

Note: These are general rules for UK trains and may not reflect the exact policy of Thameslink or other specific train companies. Passengers planning to travel with pets are strongly advised to contact the railway company directly for the most reliable and current information.