Arriva North West

Arriva North West cheap bus tickets and best schedules

Address and Contact Information

Access crucial details for a hassle-free visit to our transportation hub. Find our address and contact information, ensuring a smooth and convenient travel experience. Get in touch and navigate effortlessly to your destination.

Phone

Arriva North WestPhone
+44 08717 818177

Email

Location

Website

Arriva North WestWebsite
www.arrivabus.co.uk/north-west/

Frequently asked questions

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Flexible Cancellations

Cancellation Policy

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  • Arriva North West's cancellation policy states that any ticket purchased can be cancelled up to 24 hours before the intended time of travel for a full refund.
  • If you cancel your ticket within 24 hours of the intended time of travel, no refund will be given.
  • Arriva North West does not offer refunds for changes to the travel schedule due to weather or other unforeseen circumstances.
  • If you are unable to make your journey due to illness or other valid reasons, you can apply for a refund by providing written proof of your inability to travel.
  • If you are delayed or miss your bus due to a mechanical or other technical fault, you can apply for a refund by providing written proof of the delay.
  • If you are delayed or miss your bus due to an act of terrorism, Arriva North West may offer a full or partial refund.
  • If you are delayed or miss your bus due to a strike, you may be eligible for a full or partial refund.
  • Arriva North West reserves the right to refuse a refund if the request does not meet the terms and conditions of the cancellation policy.

Smooth Luggage

Luggage Policy

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  • Passengers traveling with Arriva North West are allowed to bring two pieces of personal luggage and two items of small hand luggage free of charge.
  • Luggage must be checked in at the ticket office before boarding the bus, and a receipt should be kept.
  • Luggage must be labeled with the passenger's name and contact information.
  • Large items such as bikes, skis and surfboards may be accepted on board depending on the vehicle and space availability. Passengers must pay an extra fee for each item.
  • Animals are allowed on board, but must be kept in cages, baskets or carriages. A fee may be applicable.
  • Passengers are advised not to bring dangerous or hazardous items on board, such as flammable items, weapons, or illegal substances.
  • All luggage must fit in the overhead rack or under the seat in front of the passenger.
  • Passengers are responsible for their own luggage and should keep it with them at all times.

Pet-Friendly Guidelines

Pet Policy

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  • Pets Allowed: Small pets in containers or cages (with the exception of reptiles, birds, or other animals of similar size) are allowed on Arriva North West buses. Guide dogs and other assistance animals are always allowed.
  • Pets Not Allowed: Reptiles, birds, and other animals of similar size are not allowed on Arriva North West buses.
  • Pet Policy: All pets must be kept in a secure container or cage during the entire journey. The pet must not cause a nuisance or annoyance to other passengers. The owner of the pet is responsible for any mess or damage caused by the pet.